The terms on which we make Gubernis available, and how we protect what we’re building.
Plain-English contract terms between Pragticality Ltd and anyone using Gubernis. Written to be read by the person actually buying it, not skimmed past by counsel.
These terms apply to all tiers of the Gubernis service — Free Watch, Starter, Pro, Watch Forward, and Enterprise. Section 8 sets out additional restrictions that apply only to Watch Forward and tiers above it. If you use the service, you accept these terms.
1. Parties and scope
These terms are between Pragticality Ltd — a UK private limited company registered in England and Wales, company number 17207406, registered office 71–75 Shelton Street, Covent Garden, London WC2H 9JQ (“Pragticality”, “we”, “us”) — and you, the individual or organisation accessing or subscribing to the Gubernis service (“Customer”, “you”).
Where you are accessing Gubernis on behalf of an organisation, you confirm you have authority to bind that organisation to these terms, and references to “you” mean that organisation.
2. Definitions
- Service — the Gubernis regulatory-watch product, including the website, any dispatches, alerts, reports, APIs, and dashboards we make available under a tier.
- Output — anything the Service produces or surfaces, including dispatches, summaries, alerts, tags, ambiguity flags, ratings, scores, ontology mappings, and any other generated material.
- Pipeline Content — Output specifically derived from forward-looking sources (proposed rules, draft legislation, in-flight legislative files, active investigations) and made available at Watch Forward tier and above.
- Authorised User — a named individual within your organisation who you have granted access to the Service under your subscription, subject to the seat limits at your tier.
- Subscription Term — the period covered by your current subscription (monthly or annual, as you have chosen at sign-up).
3. The Service
Gubernis watches public regulatory wires across the UK, EU, and US (and growing) and surfaces the changes that matter to trade-compliance teams. We describe what each tier includes on the pricing page at gubernis.com/#pricing. We do not produce compliance decisions, recommendations, or legal advice — we surface change in plain English and put it in front of you in time to think. What you do with that is your decision and your responsibility.
4. Tiers and subscription
Gubernis is offered in tiers. Free Watch is available without payment and is rate-limited; paid tiers (Starter, Pro, Watch Forward, Enterprise) unlock additional sources, features, seats, and the Ambiguity Watch and Pipeline Content as set out on the pricing page.
Each subscription gives a set number of Authorised User seats, named to specific individuals at your organisation. Sharing credentials between individuals to extend the effective seat count is a breach of these terms. We may from time to time check active-seat counts against your subscription.
5. Fees and payment
Subscription fees are as set out on the pricing page in force when you subscribe. We may change pricing for future Subscription Terms with at least thirty (30) days’ notice; your current Subscription Term is honoured at the price you paid.
Monthly subscriptions are billed monthly in advance. Annual subscriptions are billed annually in advance. All fees are exclusive of VAT, which will be added at the rate applicable when invoiced. We may suspend access if fees are unpaid more than fourteen (14) days past due, after a reminder.
6. Term and termination
Your Subscription Term renews automatically at the end of each period unless cancelled. To cancel a monthly subscription, give notice before the next renewal date; cancellation takes effect at the end of the then-current month. Annual subscriptions can be cancelled with notice before the annual renewal; we do not refund pro-rated unused portions of paid annual fees except where required by law.
Either party may terminate immediately on written notice if the other commits a material breach not remedied within fourteen (14) days of notice, or becomes insolvent. We may terminate immediately if you breach Sections 7 or 8 in a way that materially harms our IP or the integrity of the Service.
On termination: your access ends; any fees pre-paid for the unexpired Subscription Term are not refunded (except where the law requires); Sections 7, 8, 9, 11, 12, 13, 14, 16, and 17 survive.
7. Licence and restrictions (all tiers)
Subject to your compliance with these terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable licence during the Subscription Term to access and use the Service and the Output for your own internal business purposes only.
You may not, and you may not permit any third party (including your Authorised Users) to:
- Resell, sublicence, rent, lease, syndicate, or otherwise transfer access to the Service or the Output to any third party.
- Scrape, harvest, mass-extract, or use automated means to copy the Output beyond what is necessary for normal use within your organisation.
- Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, ontology, prompt engineering, identity-resolution methodology, or model-cross-check methodology of the Service.
- Use the Service or the Output to develop, train, or improve a competing regulatory-watch, regulatory-monitoring, regulatory-intelligence, or analogous product or service.
- Remove, obscure, or alter any attribution, copyright notice, trademark, or other proprietary marking on the Output.
- Use the Service in a way that violates any applicable law, regulation, or the rights of any third party.
- Bypass or attempt to bypass rate limits, access controls, or other technical restrictions in the Service.
You may use the Output internally within your organisation to inform your trade-compliance work, including referencing or summarising it in your own internal analysis. The restrictions in this Section 7 are not intended to prevent that. They are intended to prevent the Service or the Output being turned into a product that competes with us or is re-vended to third parties.
8. Watch Forward and Pipeline Content — additional restrictions
The Watch Forward tier (and any tier above it which includes Pipeline Content) is the part of the Service where the regulatory signal is most forward-looking and most commercially valuable. The following restrictions apply in addition to those in Section 7:
- Named-seat enforcement. Watch Forward seats are named to specific individuals at your organisation, up to the seat limit at your tier. You may reassign seats between individuals from time to time (e.g. on staff changes), but you may not have more concurrently active named users than your tier allows. We may audit named-user lists periodically.
- No verbatim client retransmission. If you are a professional services firm using Gubernis to advise your own clients, you may use the Pipeline Content internally to inform your work, but you may not reproduce or forward Pipeline Content verbatim in client deliverables, newsletters, or other client-facing materials without a separate redistribution licence from us. Quoting briefly with attribution is acceptable; wholesale reproduction is not.
- No syndication or onward licensing. Pipeline Content may not be syndicated, re-published, or onward-licensed to any third party under any badge other than Gubernis. We sell that licence separately when it is the right thing to do.
- No derivative database. You may not use Pipeline Content to build, populate, or maintain a database, dataset, or knowledge product that you make available to anyone outside your own organisation.
- Confidentiality of Pipeline Content. Pipeline Content is provided to you in confidence under Section 14, and you will treat it as confidential during the Subscription Term and for one (1) year after termination.
If your intended use does not fit these restrictions — for example, you genuinely need to redistribute Pipeline Content to clients as part of a regulated advisory practice — talk to us at sales@gubernis.com. We offer that kind of arrangement as a separate add-on.
9. Intellectual property
All right, title, and interest in and to the Service and the Output — including the engine, source code, the ontology we map publications against, the prompt engineering, the identity-resolution methodology, the model cross-check methodology, the ratings and tags, all software, documentation, and any modifications, improvements, or derivative works — remain the exclusive property of Pragticality Ltd. These terms grant you a licence to use, not ownership.
You retain ownership of any data you input into the Service (which today is essentially limited to your account and contact details, as set out in our privacy notice).
If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback to improve the Service, without obligation to compensate you.
10. Your obligations
- You will use the Service in accordance with these terms and any documentation or fair-use guidance we publish.
- You are responsible for keeping login credentials secure and for any activity carried out under your Authorised User accounts.
- You will notify us promptly at security@gubernis.com (when set up) or hello@gubernis.com if you become aware of any unauthorised access to your account or any breach of these terms within your organisation.
- You will use the Output to inform your own compliance work, not as a substitute for legal advice, customs broker advice, or your own competent professional judgement.
11. Service availability and changes
We will use commercially reasonable efforts to keep the Service available. We do not guarantee any specific uptime, response time, or completeness of regulatory coverage at this stage; the Service is provided on an “as available” basis. We expand coverage as we add sources and reserve the right to change, add, or remove features and sources during your Subscription Term, provided we do not materially diminish the core value of the tier you are paying for.
12. Warranties and disclaimers
We warrant that we have the right to grant the licence in Section 7, and that we will provide the Service with reasonable skill and care.
Other than that, and to the maximum extent permitted by law:
- The Service and the Output are provided “as is” and “as available”, without any other warranties, express or implied.
- We do not warrant that the Output is complete, accurate, error-free, or sufficient for any particular compliance decision you may face. We watch regulatory wires; we do not guarantee we catch every change, and we do not produce legal advice.
- You are responsible for using the Output sensibly — including for cross-checking against primary sources where the stakes warrant it — and for any decision you take in reliance on it.
Nothing in these terms excludes or limits liability that cannot be excluded or limited by law (including, in particular, liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation).
13. Limitation of liability
Subject always to the carve-outs in Section 12 for matters that cannot be excluded by law, our total aggregate liability to you under or in connection with these terms (whether in contract, tort, breach of statutory duty, or otherwise) in any twelve (12) month period is limited to the fees you have paid to us under your subscription during that twelve-month period. For Free Watch users, where no fees have been paid, that cap is one hundred pounds sterling (£100).
Neither party is liable for indirect, special, incidental, consequential, exemplary, or punitive damages; nor for loss of profits, loss of business, loss of goodwill, loss of anticipated savings, loss of data, or loss of opportunity — even if the party has been advised of the possibility.
14. Confidentiality
Each party may receive information from the other that is confidential by nature or marked confidential. The Pipeline Content provided under Section 8 is Pragticality’s confidential information. Each party will use the other’s confidential information only to perform under these terms and will protect it with reasonable measures equivalent to those it uses for its own confidential information of similar sensitivity. These obligations survive termination for the period set out in Section 8 in the case of Pipeline Content, and otherwise for two (2) years from termination.
15. Data protection
Our processing of personal data through the Service and the gubernis.com website is described in our privacy notice. Where you provide us with personal data of your Authorised Users to set up seats, we process that data as a data controller under the bases set out in the privacy notice. If your use of the Service involves us processing personal data on your behalf in any other capacity, we will agree a data-processing addendum with you on standard terms before doing so.
16. Governing law and jurisdiction
These terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute, except that we may bring proceedings to enforce our intellectual-property rights in any jurisdiction where the infringement occurs.
17. Notices
Notices to us must be sent to legal@gubernis.com (and, for formal service of legal proceedings, also to our registered office address at the top of these terms). Notices to you will be sent to the email address on your account. Notice is deemed given on the day of sending if sent before 5pm UK time on a business day, otherwise the next business day.
18. Force majeure
Neither party is liable for failure or delay in performance caused by events beyond reasonable control — including network outages, third-party service-provider outages (e.g. cloud-hosting or DNS), regulator or court orders that affect the Service, acts of government, or acts of God. The affected party will use reasonable efforts to restore performance and will keep the other informed.
19. Changes to these terms
We may change these terms from time to time. If a change is material — for example, a change to fees, to the licence in Section 7 or 8, to liability caps, or to governing law — we will give you at least thirty (30) days’ notice by email to the address on your account, and the change takes effect at the start of your next Subscription Term. Minor changes (typos, clarifications) may be made without notice; the date at the top of this page is the source of truth.
20. Severability and entire agreement
If any provision of these terms is held unenforceable, the remainder remains in full effect, and the unenforceable provision will be modified to the minimum extent necessary to be enforceable while preserving its commercial intent. These terms (together with the privacy notice and any order form or quote you have signed with us) constitute the entire agreement between us in relation to the Service and supersede any prior understandings.
21. Complaints and dispute resolution
If you have a complaint about the Service, we would like to hear about it before anyone takes a more formal route. Email legal@gubernis.com with the details and we will respond within ten (10) business days with a substantive answer or a clear next step. If we cannot resolve the matter informally, either of us may refer it to the courts under Section 16.
← Back to home · Privacy notice · Join the early-access list →